Our approach
A straightforward privacy policy for website enquiries
Chua's Management Services follows the principles of Singapore's Personal Data Protection Act (PDPA). This policy explains what we collect through this website, why we need it, and how you can contact us about your information.
We keep the scope narrow.
Information we collect
When you contact us, we may collect your name, business name, email address, phone number, the subject of your enquiry, and any details you choose to include in your message. We collect this information through enquiry forms, email, or direct contact.
Our website may also receive technical information such as browser type, approximate location, pages visited, and cookie identifiers. This helps us understand site use and address basic technical issues.
How we use personal data
We use enquiry details to reply to you, understand the business issue you have raised, arrange a suitable conversation, and provide the requested consulting information. We may use aggregated website information to improve page content, navigation, and site performance.
We do not sell personal data. We share it only with staff or service providers who need it for the stated purpose, or where disclosure is required or permitted by law.
Data storage and security
Access to enquiry records is limited to staff who need the information to handle your request. We use practical safeguards for data stored by our systems and for information sent between your browser and this website.
We retain information only for as long as it is needed for the purpose collected, ongoing business records, or legal requirements. When it is no longer needed, we take reasonable steps to remove it or make it unusable.
Your rights and requests
You may ask us to confirm whether we hold your personal data and request access to it. You may also ask for corrections if the information is inaccurate or incomplete. Requests to withdraw consent or remove information will be reviewed under the PDPA and any other applicable requirements.
- Tell us which information or enquiry you are referring to.
- Use the email address below so we can verify and respond safely.
- We aim to reply within a reasonable period and will explain any limits that apply.
Contact us about your data
For a personal data question, correction request, or access request, contact Chua's Management Services at [email protected]. Please avoid sending sensitive information in your first message.